Hamden (203) 288-8300 Branford (203) 643-0620 Milford (203) 301-4349 Norwalk (203) 939-9688 Greenwich (203) 939-9688
Your Privacy Matters

Privacy Policy

We are committed to protecting the privacy and security of your personal and medical information. This policy explains how we collect, use, and safeguard your data.

HIPAA Compliant

Protecting Your Privacy

1. Introduction

Sleep Disorders Center of Connecticut is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information when you visit sleepct.com, schedule an appointment, or receive care at any of our Connecticut locations.

Our practices comply with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable privacy laws. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, date of birth.
  • Medical Information: Sleep study results, diagnosis, treatment history, prescriptions, and medical records.
  • Insurance Details: Insurance provider name, policy number, group number, and eligibility information.
  • Online Activity: IP address, browser type, pages visited, time spent on site, and cookies.
  • Payment Information: Credit card details (processed securely through our payment processor; we do not store full card numbers).

3. How We Use Your Information

We use your information for the following purposes:

  • To provide diagnosis and treatment for sleep disorders.
  • To schedule and confirm appointments.
  • To process insurance claims and billing.
  • To communicate with you about your care and follow-up.
  • To improve our website and patient experience.
  • To comply with legal and regulatory requirements (e.g., HIPAA).

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Healthcare Providers: For referrals and coordinated care.
  • Insurance Companies: For claims processing and prior authorization.
  • Business Associates: Third-party vendors who assist us (e.g., billing, IT, lab services) under HIPAA-compliant agreements.
  • Legal Authorities: When required by law, court order, or to protect our rights.

5. Your Rights

You have the following rights with respect to your personal and medical information:

  • Right to Access: You may request a copy of your medical records.
  • Right to Correction: You may request corrections to inaccurate or incomplete information.
  • Right to Deletion: You may request deletion of your personal data (subject to medical/legal retention requirements).
  • Right to Restriction: You may request restrictions on certain uses of your data.
  • Right to Opt Out: You may opt out of marketing communications at any time.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption (SSL/TLS) for data transmitted over the internet.
  • Secure servers and access controls.
  • Regular staff training on HIPAA compliance and data protection.
  • Firewalls and intrusion detection systems.
  • Secure disposal of records when no longer needed.

No system is 100% secure, but we take every reasonable step to protect your data.

7. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve functionality, analyze traffic, and enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

8. Children's Privacy

Our services are intended for individuals age 7 and older. We do not knowingly collect personal information from children under 7 without parental consent. If you believe we have inadvertently collected information from a child under 7, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will be revised accordingly. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Questions?

We're Here to Help

If you have any questions about our Privacy Policy or how we handle your information, please don't hesitate to reach out to our team.

Contact Us Today